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2-minute benchmark

How do you compare to 300 of your peers?

Six key questions from the study. Answer them and see your full benchmark at the end. No email needed.

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How often do service contracts lapse before anyone notices - until the customer calls?

Based on an independent survey of 300 revenue and service leaders at U.S. equipment manufacturers by TrendCandy, commissioned by Expedite Commerce, the maker of Genesis. Margin of error +/-5.7%. About this research · (c) 2026